FAQ

Welcome to our dedicated e-commerce platform, the premier online destination for collectors and enthusiasts seeking to purchase rare coins and exquisite jewelry. At Bellevue Rare Coins, we pride ourselves on offering an exclusive selection of meticulously curated rare coins and fine jewelry pieces, each with its own story and intrinsic value. Whether you are a seasoned numismatist searching for a unique addition to your collection, or you're exploring the timeless beauty and investment potential of jewelry and rare coins for the first time, our website is designed to provide you with a seamless shopping experience. Dive into our diverse collection and discover the perfect piece that resonates with your passion and style.

 

Frequently Asked Questions (FAQ)

1. How do I place an order?
Explore our extensive catalog and add the products you'd like to purchase to your cart. Proceed to the checkout page, where you can enter your shipping and payment information to finalize your order.

2. What payment methods are accepted?
We accept payments through all major credit cards, including Visa, Mastercard, American Express, and Discover. For added convenience, PayPal is also an option.

3. What is the processing and shipping time for orders?
We aim to process and ship orders within 1 business day from the receipt of payment. You'll receive a confirmation email with tracking information once your order is on its way.

4. Do you offer shipping outside the United States?
Currently, our shipping services are limited to the United States. We do not provide international shipping options at this time.

5. Can I return a product if I'm not satisfied?
Absolutely, you have the option to return any product you're not fully satisfied with within 30 days of its delivery. To ensure a smooth return process, please make sure the product remains unused, is in the same condition as when it arrived, and is returned in its original packaging.

Please note that certain items are excluded from our return policy. Products bought on sale or at a discounted rate, alongside gift cards and items that have been personalized for you, cannot be returned, refunded, or exchanged.

6. Is it possible to cancel my order?
If you wish to cancel your order, please contact us immediately at shop@bellevuerarecoins.com. We will do our best to accommodate your request, but please be aware that once an order has been processed, cancellation may not be possible.

7. Are all products authentic?
Yes, all products offered are sourced from reputable suppliers and are guaranteed authentic. We are committed to providing high-quality products to our customers.

8. How can I contact customer support?
For any questions or assistance, you can reach our customer support team at shop@bellevuerarecoins.com or by calling (425) 728-9670. Our team is available Monday through Friday, from 9am to 5pm PST, to assist you.

9. How secure is my personal information when shopping with you?
We prioritize the security of your personal information and utilize industry-standard encryption technology to protect your data. You can shop with confidence, knowing your information is secure.